Raising the bar: Customer relationships
The past few months I have been a little focused, some may say obsessed, with...
August 2014
Tracey Parsons Wait, Weight? Do Tell Me
A few months ago, I checked back into my Vermont hotel room and accepted my...
Matt Hollowell And The Era Of Social Sales Begins
David Meerman Scott's new book, The New Rules of Sales and Service, is bound to usher in a new era…
Jason Falls How to Respond to Online Brand and Reputation Attacks
Online brand and reputation attacks have become some of the easiest and most impactful mechanisms...
Whitney Gibson Successful Marketing Starts With The Basics
The same people keep asking the same questions about digital marketing, social media and marketing...
5 Essential Components of a Successful Facebook Sales Strategy
With almost 1.5 billion registered users from all across the globe, Facebook is any marketer’s...
Jawad Khan Consider the trusted resource
A few weeks back Nichole Kelly wrote a series about ego and social and it...
Your Presence Is The Best Present You Can Present
Flashback: My 2-year old daughter, like many 2-year-old daughters, has a doll that she has...
Integrating Print Signage and Social Media to Extend Your Marketing Reach
Now is a better time than ever to use a combination of both print marketing...
Katherine Halek What’s the point?
For the last year, I have been lucky enough to regularly contribute to this blog....
Could “Prospective-Customer Service” Best Traditional Marketing?
My latest obsession: Prospective-Customer Service (PCS) departments. Their time has come. In Nichole Kelly’s amazing...
Can marketers tell the difference between lies and truth?
Marketers are trained on how to spin…how to write elegantly…how to stay in the brand...
Nichole Kelly